Login to the support center if you have already created an account if you are not already logged in.
FIRST TIME USERS:
You will be prompted to create an account by entering your info as noted below.
Use the “Let’s Talk!” button at the bottom right of the window to chat live with a technician. And type your text in the box at the bottom, then click enter…
In the Description provide the support team with as much detail as possible as to what the issue is, how you arrived at the issue and what you’ve attempted since you ran into the problem.
The more information the S2K support team has the faster they can determine where you started, what happened in the process, and how to proceed from there.
If there is no available agent to chat with you within 2min…you will be prompted to create a ticket, this will put you in line to receive assistance with the next available agent.
When you’ve filled in all of the necessary criteria click close.