1. Verify that the USB data cable between the Cradle and the BOPC are connected.
•If you are not using the cradle, verify that the cable between the HH and the BOPC are connected.
2. Check that the Power cable between the Cradle and the power supply are connected.
•If you are not using the cradle, verify that the cable between the HH and the BOPC are connected.
3. Make sure that there are no obstructions inside the cradle that would prevent the HH from connecting to the Cradle.
4. Restart the computer.
5. At this point place the HH in the cradle or connect the HH to the BOPC. If this does not re-establish a link between the BOPC and the HH, move on to the next step…