Step #3 - Restart ActiveSync from within the HH

With the HH inserted in the Cradle (or connected directly to the BOPC), perform the following steps:

1.    Press the START button on the HH

2.    Press PROGRAMS

3.    Press COMMUNICATIONS

4.    Press USB ACTIVE SYNC

5.    This should get the HH to communicate with your computer.

6.    If not take the HH out of the cradle (or unplug it) then plug it back in.

7.    Repeat Steps 1 – 4 above (START > PROGRAMS > COMMUNICATION > USB ACTIVE SYNC).