In this screen, you can double click on any issue to restart a chat with support or create a new ticket…
You will be prompted to open the ticket by entering in a subject and description.
Entering Your Contact Information Upon SignIn
S2k has added the requirement to enter in your contact information so that when you request support, we have that information to assist you. The information you enter is tied TO THAT PC, so anytime a support request is sent using that PC, your contact information will be tied to that.
You will only be asked for this information once.
