Series2k is a small, family-owned and operated company based in Surprise. Arizona, which employs around 20 staff with a range of technical and functional expertise. As a small company, Series2k possesses the agility to quickly respond to Tesoro’s needs and changes, especially during the ARCO Consumer Connect Project.
During 2015, Tesoro deployed new Point of Sale and Back Office Site Systems into 618 ARCO/AM PM locations as part of the ARCO Consumer Connect Project. After troubles arose during the design phase of the project, Series2k readily stepped in and produced a Tesoro HQ Price book solution within six weeks of defining the business requirements. In addition, Series2k designed and developed the back-office software. which would be used at Tesoro’s ARCO retail locations, and continues to enhance it as business needs change and new technology is introduced into the marketplace. During this project, Series2k was also instrumental in helping set up the new databases for each location, loading price books. as well as working with another supplier to ensure the back office software was set up and running properly. In order to ensure a smooth transition. Series2k delivered three days of online training through their “talent dashboard” with each site. During the full schedule of deployments. Series2k supported a 28-sites-per-week schedule. all while still maintaining support through their competent help desk for sites already deployed without any disruption to the deployment schedule.
As a highly technical and revolutionary company, Series2k is able to deliver what any large software company can do with a limited infrastructure and small number of employees. They truly are a successful, family-owned and operated small business that meets the needs of Tesoro.